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What are my payment options?

We have many payment options available when you check out. You can use:

Credit card (Visa, MasterCard, Diners Club, Amex)
EFT Bank Transfer

Can I pay using a debit card?

Yes, if your Debit card has a CVV number and an expiry date, as well as a Visa, Mastercard, Diners Club or American Express logo, you can use it to make your payment.

What is a CVV number?

The CVV Number (Card Verification Value) on your credit card or debit card is a 3 digit number on VISA® and MasterCard® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code that appears on the front of the card.

How do I pay using a credit card?

When you select credit card as the payment option on the checkout page, you will be directed to a secure payment page where you can enter your credit card details. This process is safe and secure. Our payment gateways only use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

Is my credit card data secure?

Med365 subscribes to the highest security and encryption standards, allowing our customers to shop with absolute peace of mind!

Payments are managed through our secure payments provider Paygate, who use the necessary physical, electronic and administrative safeguards to ensure all online transactions are safe and secure.

3D Secure is an added layer of security required for all Med365 online transactions to ensure that they are safe and secure. It is mandated by the Card Associations and managed by South African banks. Master Card uses a security product called SecureCode. Visa uses a security product call Verified by Visa.

With 3D Secure, your online credit and debit card payment is redirected to your bank's 3D Secure service (on your bank's website) to facilitate the authentication process for your online payment.

How do I pay via EFT?

Once you have selected EFT as your payment option at the checkout, then click "order and pay now". The next page will have all our bank details for you to make the payment. If you have already passed this point then you will receive an order confirmation email once you have selected EFT as your method of payment. This email will have our banking details or refer to bank details listed above.

Please make sure you use your Med365 order number as the reference number. Send proof of payment to and your payment will be processed within the next 2-3 working hours. We can only accept official bank generated PDF proof of payment. Unfortunately copied text will not be accepted.

Our bank details for EFT Bank Transfer payments are:

Bank: First National Bank
Account Name: Med365 (PTY)LTD
Account Number: 62820143402
Branch Code: 254905

Your reference number for EFT payment will be your Med365 Order Number.

How would Med365 like proof of payment?

We can only accept an official bank generated PDF proof of payment. Unfortunately copied text will not be accepted. Proof of payments are only required if you are paying from a different bank.

Can I place an order and pay only when collecting or on delivery?

Unfortunately not. All orders must be placed and paid for online before an order can be processed in our warehouse.